Privacy Policy

1. General Information

This Privacy Policy aims to inform users of the website visitshumen.bg about how their personal data is collected, used, and protected.

We process personal data in accordance with the requirements of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

2. Data Controller

The controller of personal data is:

Municipal Enterprise “Tourism, Public Events and Attractions”
UIC: 000 931 721

Address:
17 Slavyanski Blvd.
Shumen, Bulgaria

Phone: +359 54 857 773
Email: op.tppa@visitshumen.bg

3. What Personal Data We Collect

When using the website, the following data may be collected:

Data Submitted Through the Contact Form

• Name
• Phone number
• Email address

This information is used solely for the purpose of contacting the user and providing information about our services.

Automatically Collected Technical Data

When visiting the website, certain technical data may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Date and time of visit
• Pages visited

4. Use of Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC.

Google Analytics uses cookies that enable the analysis of how users interact with the website.

The information generated by these cookies is used solely for:

• Analyzing website traffic
• Statistical purposes
• Improving the content and services of our website

The data is processed in a manner that does not allow the direct identification of individual users.

5. Cookies

Our website uses cookies that support the proper functioning of the website and enable the collection of statistical information.

Cookies may be used for:

• Analyzing website traffic
• Improving the user experience

Cookies used for statistical purposes are stored for up to 30 days from the user’s last visit to the website.

Users may delete or block cookies at any time through their browser settings.

6. Data Retention Period

Personal data provided through the contact form is retained only for the period necessary to communicate with the user or to provide the requested information.

7. Users’ Rights

Under the GDPR, users have the right to:

• Access their personal data
• Rectify inaccurate data
• Erase personal data
• Restrict processing
• Object to processing
• Data portability

To exercise these rights, users may contact us at:

op.tppa@visitshumen.bg

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legislation or in the way our website operates.